Full-time Receptionist/Customer Service person (Maternity Cover)

Build your skillset in our Reception Team

Would you like to work for one of the largest and most progressive insurance brokers in Ireland? Would you like an opportunity to build your skillset and gain experience in a large, fast paced, office environment? If so, INNOVU Insurance is recruiting for a full-time Receptionist/Customer Service person on a temporary, specified purpose basis – Maternity Cover.

The ideal candidate:

Excellent communication and organisation skills with a proven track record in a busy customer service/reception/administration role.
Experience using Microsoft Office is essential. Experience using Relay and Mitel phone systems a distinct advantage.
Excellent time management and the ability to multi-task in a fast-paced, customer facing environment.
Self-motivated, enthusiastic, and team focused with strong attention to detail and a professional, can do attitude.

Key Responsibilities:

Manage a busy telephone system providing excellent customer service, always ensuring customer satisfaction; Inclusive of inbound, transfer, and call back management for all calls.
Support with general office administration, maintenance of general reception area, and supplies ordering as required.
Handling and processing of cash, card, and cheque payments.
Daily collection and preparation, of inbound and outbound post to include morning collection and evening delivery of Kilkenny office post to and from the depot.
Petty cash management.