Gallagher is one of the world’s largest insurance and risk management firms and offers a large range of products and services, and we are thrilled to bring these to Ireland.

If you would like to work for Gallagher in Ireland and grow your career in a fast paced office environment, this role may be for you! We are looking to fill a full-time Customer Service Administrator role in our Wexford or Kilkenny office.


The ideal candidate:

  • Excellent communication and organisation skills with a proven track record in a busy customer service/office administration role.
  • Experience using Microsoft Office is essential. Experience using Relay and Mitel phone systems a distinct advantage.
  • Excellent time management and the ability to multi-task in a fast-paced, customer focused environment.
  • Self-motivated, enthusiastic, and team focused with strong attention to detail and a professional, can do attitude.


Key Responsibilities:

  • Manage a busy telephone system providing excellent customer service, always ensuring customer satisfaction; Inclusive of inbound, transfer, and call back management for all calls.
  • Support the team with customer service queries to enhance sales opportunities and perform general office administration.
  • Handling and processing of cash, card, and cheque payments.
  • Perform general office administration.
  • Co-ordination of all inbound and outbound post, including collection, preparation, and delivery to depot.
  • Petty cash management and office supplies ordering as required.


Our Benefits include:


  • Employer contribution pension scheme
  • Company paid Maternity/Paternity Leave
  • 35 hour work week (9 to 5, Monday to Friday)  
  • Continued professional development
  • Additional annual leave based on length of service
  • Death in Service benefit
  • Career development opportunities
  • Funded insurance exams


How to Apply



Upload your CV and cover letter right here



    Email your CV and cover letter to



    Send your CV and cover letter marked ‘Strictly Private & Confidential’ to HR Department, The Arc, Drinagh, Wexford, Y35 RR92